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Referral App FAQs

What is the ADT Solar Referral App?

It is ADT Solar’s Referral program, where we give back to our users and customers, providing them with a way to earn some quick cash! The referral app is a way for you to refer friends and family members to ADT Solar and Buildpro. As a thank you for sending them our way, we will give you $35 for every qualified referral!

If the person you referred qualifies for solar or a new roof, they will be offered a free consultation. If they agree to sit down and speak with our consultant, the person you referred will receive $25 after their consultation.

If the person you referred decides to go solar with ADT Solar you will receive $1000. If the person you referred gets a roof, you will receive $500. And yes, if they get both solar and a roof, you get $1500!!

How do I get the app?

The ADT Solar Referral App is available for iPhone and Android devices. You can download the app from the App Store or Google Play by searching “ADT Solar.” If you do not have a smartphone, you can use a computer and register online here. Once you are registered, you will receive a confirmation text via SMS*. This will have your account information and a link to download the app. Once you have downloaded the ADT Solar Referral App, you can submit referrals on the go! *Message and data rates may apply.

Can I track my referrals?

You can! The ADT Solar Referral app allows you to track from when they enter our system to when they make a purchase. You can see all of this on your Referral Detail page.

Policies & Procedures

Do I have to be a customer of ADT Solar or Buildpro to refer people?

No, you do not have to be a customer of either ADT Solar or Buildpro to refer people and receive rewards.

Who can I refer?

You can refer any homeowner who needs a new roof or is a good solar candidate!

What if multiple people refer the same person?

If ADT Solar or Buildpro receives the lead from multiple referrers, the referral fee will be paid only to the referrer who first submits the lead (indicated by the date of entry into our database). However, the homeowner who was referred can indicate who they would like to receive the referral payment prior to the payment being sent.

How do I change my preferred sales rep to receive my referrals?

Navigate to your profile page and select the pencil icon. From there, you can select the option to update your preferred sales rep and save the changes.

Can I refer someone who lives in another state?

Absolutely, as long as they are in an area we operate in. View our current locations here.

Can I refer a commercial business?

We are currently only accepting residential referrals.

Is there a limit to how many people I can refer?

No! You can refer as many people as you want! There is no limit!

Can I refer someone who lives in the same household as myself?

No, you cannot refer someone in the same household that has the same address as you.

Payment

How am I paid for my referral?

You can choose to receive your rewards via bank ACH transfer or wire transfer. ACH Bank transfer is free; there is a charge for wire transfer.

When do I get paid for my referral?

We pay our $35 referral fee after the sales appointment is seen by our consultant. It can take up to 30 business days, but usually is paid sooner. The $25 for the person who was referred will be paid out after the sales appointment is seen as long as they have downloaded the referral app (or registered online at goadtsolar.com/referral) and created an account.

If your referral goes solar or gets a new roof, you will receive your reward after installation.

What does Potential Earnings mean?

This shows you what you COULD be earning if your referrals agree to an appointment, and/or go solar with ADT Solar! On the referral detail page, you can send them a text reminder to nudge them along!

Do Affiliates have to pay taxes on money earned through the ADT Solar referral app?

Referral Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to the Participant. ADT Solar does not offer tax advice and Participants should consult with their tax professional for any questions. Participants are solely responsible for reporting such items on their tax returns and paying any associated tax liability.

Will Affiliates receive a 1099-K?

When rewarding for referrals through the ADT Solar App, it is classified as a digital payment through XTRM. Third-party settlement organizations are required to issue a 1099-K after 200 transactions and paying out over $20,000. Whether the payee receives a 1099-K or not, they are still required to report that income to the IRS (and state, if applicable) and pay taxes accordingly.

What if I have a question about payment?

Please email us at referralapphelp@adtsolar.com or call us at 1-844-444-1398 and we will be happy to help you!

Oops!

I forgot my password, what do I do?

Simply go to the app log in screen and hit the “forgot password” button.

I need to change my Sales Rep answer.

You can edit this on your profile page by selecting the little pencil icon.

I do not see my account verification email.

Occasionally, the verification email may go to your junk folder. Please check there.

What if I have a problem using the app?

Please email us at referralapphelp@adtsolar.com or call us at 1-844-444-1398 and we will be happy to help you!